I purchased (lease) a 2013 Verano from Skip Heroux. Skip was my salesman at Edwards and I trusted him to take care of business. My wife Linda had a car crash 3 months before lease time, and the 13 Verrano was totaled. We had no down payment for the new Verano, and we wound up with a 200 Crysler from Dan's. Our lease was coming to an end and Skip found us a "new Verano" with only 800 miles on the speedometer. Skip came through again! It will be difiicult
Courteous & professional. I came in to have a right headlamp replaced and get a state inspection sticker, but asked the service department to add a debug item at the last minute (cleaning out a sunroof gutter to stop a leakage). It all got done. :-)
Waist of time coming to the dealership . The passenger door window still doesn't drop enough to clear the convertible top when the door is opened . A big wet spot forms the day after rainy weather near the right rear wheel well . The vehicle wasn't washed and I was given the excuse that the wash bay was tied up for a couple of hours . When I had my Chevrolet it was washed every time I took it in for service at Connolly Chevrolet in Framingham . Herb Connolly used to sell Buicks and I think they know how to service them ,maybe better than the Buick dealership in Westboro . I may take my Buick to Connolly Chevrolet for all my future service needs .
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, McGovern Buick GMC (508)-366-8787
Hi there, thank you; we appreciate your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you again for choosing McGovern Buick GMC and we hope to see you again.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing McGovern Buick GMC and we hope to see you again.
I’m not sure of his name but he was at the counter during my appointment. I was there May 19th at 8am. He was extremely helpful in explaining the problem with my car, costs, and estimate of completion time. He was a great McGovern representative.