I don't normally enjoy shopping for vehicles, but Jim Shaughnessy made purchasing my new Buick Encore a pleasure. Jim was very easy to deal with, respectful of my time, and I enjoyed interacting with him. Would definitely recommend him to anyone I know looking to purchase a new vehicle.
Service department did everything possible to make the appointment booking quickly, provided a service time convenient for me, and the Tech did a quick assessment, then the vehicle work done in a timely fashion.
A very good experience, very pleased!
I brought my truck in for service late Friday night due to a check engine light and what ended up being a throttle body sensor that caused the vehicle to go into limp mode. The manager Chris notice I was sitting in my car and came over to check on me. He was very professional and courteous. He did not have to stop and say a word to me. He went out of his way to make a customer feel like a person. The following day was just as great an interaction. A real pleasure to bring my truck in.. Thank you..!
The service at Westborough Buick GMC has been and continues to be exceptional!
From setting up an appointment, reviewing the work that needed to be done and the quality of work performed by the Service Tech has been top notch. I have never had to come back for a second time on any service work that was performed. I am so glad I bought my Yukon there!
Car was brought in for replacement of headlight assemblies and also for frequent issues with car not starting. Headlight assemblies were installed as expected, however no issue was found regarding car not starting. Before and after this service visit, the car has continued to have issues with starting almost daily. Bringing the car back again as this is impacting my son's ability to get to work daily. Need to find out what the issue is, battery, starter, alternator or other issue causing the car to not start.